Forum Discussion

ES0000's avatar
2 years ago

Pay email address

I can't change the employee pay slip email address

4 Replies

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi ES0000

    Thank you so much for your post. Here's how you can change the employee's pay slip email address

    1. Go to the Card File command centre and click Cards List.
    2. Click the Employee tab.
    3. Click the zoom arrow to open the employee's card.
    4. Click the Payroll Details tab.
    5. Enter the new email address in the Pay Slip Email field.
    6. Click OK.

    Please do let me know how you go on this.
    Regards,
    Earl

  • Hi Earl

     

    Thanks for your response

     

    I follow the steps once more, it does not allow me to change the email address

    The email address is there , it is fixed and can't be changed

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi ES0000 

    Thanks for trying it again. What I would suggest is to change the Default payslip Delivery to To Be Printed or To be Emailed then save. Then try to change or update the employee payslip email. 

    Please do let me know how you go on this.
    Cheers,
    Earl

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi ES0000 

     

    I would like to check back with you if you are able to change the pay slip email address? If you still need help with this, please don’t hesitate to reply on this thread. I’m more than happy to assist.

     

    Cheers,

    Princess