Payroll reporting - Year-to-date verification report

HI Tracey,

Thank you for your reply. The YTD verification report showed the correct amount and it matched with amount in payroll summary report.

Kind regards,

Mandy

Hi Mandy-148 

Thanks for the detailed information and screenshot. Can I also get you to send screenshots of the YTD verification report and the Payroll activity report? 

Please fee free to send me those screenshots in a private message.

Hi Tracey,

Please find attached screenshot for YTD verification report & payroll activity report.

Thanks.

Kind regards,

Mandy

Hi Mandy-148 

Thanks for those screenshots. In the Payroll reporting centre>>Reports tab can you click on the ellipsis for the last payrun report sent and select Download. Are the YTD amounts correct in that report? If they are can you try refreshing the Payroll reporting centre by following these steps:

1. in the Payroll reporting centre click on ATO settings
2. click STP settings
3. click Start setup
4. re-do the STP setup

If the YTD amounts are 0.00 in that last payrun report can you send me a screenshot of the pay item(s) setup for the applicable wage pay items.

Please let me know how you go.

Hi Tracey,

I re-do the STP setup again in MYOB New Essential as per your advice, but it has still not worked yet.

Please find attached file for screenshot of pay items setup. Could you please help me to check it?

Thanks.

Kind regards,

Mandy

Hi Mandy-148 

Can you please run the Payroll activity report and click on the expand arrow and check the pay items that have been paid for those employees?

Hi Tracey,

Please find attached file for payroll activity report as per your advice.

Thanks.

Kind regards,

Mandy

HI Tracey,

I tried to run $0 pay as per your advice, but it has not worked yet. The YTD verification report has not matched with payroll activity report. Could you please help me with this issue.

Thanks.

Kind regards,

Mandy

Hi Mandy-148 

My apologies for the delay in replying to you. If the YTD verification report is still showing as $0.00 can you please send me your serial number in a private message.