Superannuation Payments

Hi Allwest,

Totally get why this feels slow – especially when you’re trying to make sure super hits the fund on time.
 

When you use Pay Super, the money doesn’t go straight from your bank to the super fund – it first goes through a clearing house (SuperChoice). The usual flow is:

• Day 0–1: you authorise the batch in MYOB and the direct debit is started
• Day 2–4: standard 3‑day banking clearance window to protect against dishonours
• Day 4–7: once cleared, the **clearing house sends the money on to each super fund**, and the fund then allocates it to member accounts

That’s why you’ll often see about 3–5 business days, and in practice it can look like 4–6 days once you factor in weekends and public holidays. MYOB and our clearing house provider recommend allowing up to 7 business days (and in some help we even say 7–10 days) for everything to fully clear and show in the super funds.

I hope this helps!

Regards,
Earl