Hi
I have been having problems accessing Timesheet Approval from the Phone App.
I have tried logging out & in, deleting the App & reinstalling, nothing seems to work.
I keep getting the same error message, "Sorry about that! There was an error retrieving your timesheets, please try again later."
Please let me know how I can resolve this issue?
Thanks
Hi NickIVI
Thanks for your post. Apologies for the delayed response.
In this matter, if you are the approving manager I would suggest to ask the administrator to remove you and re-add as approving manager. This Help Article Getting started with MYOB Team will provide you with more information and instructions to assist you with this.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
Hi Leneth
I tried removing and re-adding myself as per your instructions and I am still having the same error message.
Do you have any other suggestions?
Hi NickIVI
Thank you so much for your post. We do recommend to approve the timesheets on the admin portal instead of doing it to the mobile app. Using the MYOB Team admin portal
Regards,
Earl
