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Letetia's avatar
Letetia
Cover User
2 years ago

Created Invoice in app but not showing on dashboard

I have created a couple of invoices in the app and when I loggon to the computer they are not there?

2 Replies

  • Hi Letetia,

     

    Thank for your post. 

     

    We appreciate you flagging this to us. Sorry for the experience. If you are not seeing the invoice on your dashboard, make sure you log in to this link and check the email address you are using when you log in to the account. After you log in, can you confirm what appears on the dashboard or is there an error message that pops up on your screen? You can send us a screenshot of your dashboard or the error message (if any), so we can check on the issue We also recommend clearing the browsing cache as this may help fix certain problems or you can also try it on a different browser.  

     

    Let me know how you go on with this. Contact us again if you have questions or concerns. We are happy to help. 

     

    Kind Regards, 

    Cel

     

  • Hi Letetia,

     

    We hope this message finds you well. We want to check back with you regarding your concern. If you still need further assistance or if you have questions or concerns, please contact us again. We are happy to help. 

     

    Kind Regards, 

    Cel