Forum Discussion

CandE's avatar
2 years ago

Make Supplier Payment when list of bills includes refund

One of my suppliers sends an End of Month Statement which includes the occasional refund transaction. I enter each invoice received throughout the month by creating a Bill, then check the amount on the End of Month Statement so that it equals the total amount for all bills of that month, then pay the supplier. When I 'Create Supplier Payment' in MYOB however, it does not include the negative (refund) bills and the total to 'make payment' does not equal the total I actually paid. Therefore I am also not able to send a remittence.

I have to wait until the payment appears in my bank feed to then allocate the payment to the corresponding bills, however I would like to send the supplier a remittence.

Thanks in advance for any advice.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi CandE

     

    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your difficulties in recording a supplier's payment with the correct amounts. Unfortunately, processing from bank feeds is the only way the app can handle the refunds and the payments in one transaction. I recommend posting this as a suggestion in the MYOB Business Ideas Board for the development team to see. 

     

    In the meantime, feel free to let us know if you require any other assistance. 

     

    Thanks,
    Genreve