Forum Discussion

RMECivil's avatar
RMECivil
Cover User
27 days ago

Secure Invoicing

Very annoyed and frustrated with MYOB and this secure invoicing

We do not want  our clients to have choice of online payments as our invoice values are so high 

No problem with how we operate atm

Why do we not have the option to keep as is ?

Where is all the information and disclosure without going into the process of the change

We need to be able to send invoices directly from myob and do not wish to complete all the information you are asking for to sign up to secure invoicing. We do not need our customers to pay us thru this system.

Please return the ability of emailing of invoices directly from MYOB 

What other changes will this create ?

And how much will MYOB increase to cover this change

we do not want to be paying merchant fees

We want an opt out option ???

2 Replies

  • Ridiculous what MYOB is doing.  They are damaging their relationship with a lot of customers and I have many clients that are looking to leave MYOB now and move to their competitor Xero.  They need to make this optional very quickly or lose a LOT of business and that includes our own Accounting firm!  This is a poor business decision by MYOB to say the very least.  Fix this quick!

  • I am with you RME Civil.

    We don't want this "secure invoicing" option.

    Our clients DO NOT want to pay extra and neither do we.

    MYOB, you have to give us a choice to opt out!!!