I've repeatedly asked for help )none provided) about online credit card payments which I didn't want or need.
It's no longer available to me because
a:) my install was BROKEN and couldn't obtain assistance
b) wasn't interested in the service so I didn't complete the authorisation forms before May 30
So why is the tick box on the invoice form STILL available if I don't offer online payments?
Hi Elana_K
Thanks for your post. It seems like this service is still activated on your account. To deactivate it, follow the steps in this help article: Deactivating online payments. If you have tried this already and this issue still persists, please send me a private message with your serial number, so we can get this resolved for you.
I tried to deactivate the online payments but it still says it's activate. It's been like this for 12 months support with MYOB is hopeless. I tried to send this to feedback and support but you only have a mailto link for that, pretty amateur hour.
Hi BazLove
Thanks for your post. It seems like this service is still activated on your account. If you have tried already to follow the steps in this help article Deactivating online payments and the issue still persists, please send me a private message with your serial number, so we can get this resolved for you.
