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Jacqui_M's avatar
Jacqui_M
Trusted User
6 years ago
Solved

Payday Filing - File not being created for New Employee

Hi

 

I have just entered a payrun for our client, for the fortnight 23/09/2019 to 04/10/2019.

 

There was a new employee that started on 05/09/2019 but had not been paid yet.  They only gave me his details for this payrun.  However, when I process the payroll and create the EI files, it does not pick up that there is a new employee, so I cannot create the New Employee file.

 

Does his start date have to be in the current pay period?

  • Jacqui_M's avatar
    Jacqui_M
    6 years ago

    The answer to my question is YES.  The start date has to be in the same pay period.

3 Replies

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  • Jacqui_M's avatar
    Jacqui_M
    Trusted User
    6 years ago

    The answer to my question is YES.  The start date has to be in the same pay period.

  • jenniek's avatar
    jenniek
    Ultimate Partner
    6 years ago

    Hi Jacqui_M 

    But you could go back and re-create the EI return/new employee form for the period that included his start date.

  • Jacqui_M's avatar
    Jacqui_M
    Trusted User
    6 years ago

    Hi Jennie

     

    I did try that but it didn't work.  I guess becase there was no pay for him in that period?

     

    Cheers

    Jacqui

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