Forum Discussion

ox's avatar
ox
Experienced Cover User
3 years ago

automatic emails

I have set preferences to send automatice emails , and have tried several options . Still not working

Anybody have any ideas

4 Replies

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  • Hi ox 

     

    Thanks for your post. Could you please clarify what you are trying to do? Are you referring to the Setup>>Preferences>>Sales>>Automatically Email Sales When They are Recorded? Do you have emailing set up in AccountRight: Sending emails? Have you tried sending an email to yourself?

     

    Let me know how you get on with this.

  • ox's avatar
    ox
    Experienced Cover User
    3 years ago

    Hi

     

    have checked in card file under selling invoices to be printed and emailed

     

    under preferences have ticked to be emailed

     

    have tried to my email address no luck

     

    I am trying to set up when I prine invoice that it automatically emails invoice to

     

     

  • ox's avatar
    ox
    Experienced Cover User
    3 years ago

    NO Reply as yet

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi ox 

     

    Thanks for the clarification. This setting is meant to print and email the invoice once you record it. Could you clarify if you are set up to email out of AccountRight? And could you double check whether the Order Delivery is set to To be Emailed when you record this invoice? After recording the invoice, do you go to Print/Email Invoices and send it from there? Make sure you have all the correct filters for that invoice selected.