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chelsea4458's avatar
chelsea4458
Contributing User
5 years ago
Solved

Backup message - not backed up for X days

When prompted to backup we are still having a message saying that we haven't backed up for  X number of days. [now 69 days]

I've seen this question posted as far back as June.  Has this issue been fixed?

 

  • Hi chelsea4458 

     

    Thank you for your post. Our teams are still currently investigating. If you've taken a backup and can see where it has been saved, please do ignore the message for now. We do apologise for any inconvenience caused and I will be sure to update you via this post when a fix is available.

    Please let me know if you need further help.

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  • Jesh_D's avatar
    Jesh_D
    Former Staff
    5 years ago

    Hi chelsea4458 

     

    Thank you for your post. Our teams are still currently investigating. If you've taken a backup and can see where it has been saved, please do ignore the message for now. We do apologise for any inconvenience caused and I will be sure to update you via this post when a fix is available.

    Please let me know if you need further help.