Forum Discussion

EmilyC's avatar
EmilyC
Experienced Cover User
2 months ago

Bulk emailing invoices

Hi, we don't want to use the secure invoicing feature for online payments; we simply want a function to bulk 'printing' invoices with editable pdf. With current window on print invoices, it only returned with a pdf with non-readable contents. 

What would be our best options on this?

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey EmilyC,

     

    Thanks for sharing the details of what you need for bulk printing invoices and it's clear you'd rather not use the secure invoicing feature for online payments. To bulk print invoices, here's a path:

     

    • Go to Sales
    • Select Print/Email Invoices
    • Click the Print Invoices tab and select the invoices you'd like to print

     

    For creating editable PDFs, you'd need to use a separate PDF editor so you can make changes once the invoices are saved. Since the printed invoices you're getting show up as non-readable, it's best to reach out to our team. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. Make sure to include a sample of one of those PDFs. That way, they can check exactly what's happening and give you a proper fix.

     

    Cheers,

    Doreen

  • EmilyC's avatar
    EmilyC
    Experienced Cover User
    2 months ago

    Hi Doreen, 

    I've checked with the suppor team but unfortunately there is no alternative option provided from MYOB to do bulk printing invoicing to the format same as 'emailling'. It's disappointing.