Count Inventory Search - not working

Hi MYOB

I have a client grumbling over this and I reported this 2 weeks ago  - this is an essential thing that worked fine in MYOB Classic Enterprise but doesn't work now - is there a fix or where do I report this as a fault!

The Doc

Hi The_Doc 

The Count Inventory function in AccountRight 2020.2 doesn't have an on-screen search option. However, you could click into the table and select CTRL + SHIFT + F to bring up the Advanced Search. Anything you enter will be searched for in the window:

You will then be able to updated the Counted values of those items. If you wanted to search again click into the Search field to type or can select the red cross to bring up the full list again.

Hi Steven_M 

Not working - ok the search box comes up but only the 1st letter typed creates a search - 

And selects every letter in the entire list. Type another letter and search empties - i.e. type Gr for grille and doesn't find.

There is a problem!

The Doc

Hi The_Doc 

Apologies for the delay in getting back to you in regards to your enquiry 

The Advanced Seach functionality works by anything searched in that field will be searched in that window. For example, if you type c all records that contain a c will be searched for. If multiple characters are added to that search it will depend on how they are added. If they are added as Co it will search all traces of co i.e. Compay and Commando will be found, if c o are added it will search for all values with c or o in them i.e. crib, cab, coach, occur, tool or open will all be found.

Hi Steven_M 

I finally got it going but it is very different to the view you are showing. 

NB this is a Premier version with multi Location turned on 

The Count Inventory Window is not as per your screenshot - Premier shows 2 buttons

'Group by Item'

Group by Location'

 On 1st selecting the Count Inventory - the default appears to be 'Group by Item' and the columns are from left

Item; Location ID; Location Name ; On Hand ; Counted : Difference

If I then select the 1st item - then select CTRL SHIFT F - I get a search box - however it only searches in the Location Name field - not the item field - The Location Name is 'Brisbane WareHouse' - type 'Wa' - it only highlights ALL THE 'Wa' in the word Warehouse!!!!!!

To make it work I now have to select the option 'Group by Location' - 

Now the fields shown from Left to Right are 

Location: Item Number; Item Name; On Hand;Counted: Difference

and items are sorted according to location.

Now if I enter 'Grille1250' for an item will it search in the Item Number and Item Name field - 

And if I now select 'Group by Item' then all those Items found are displayed and highlighted in the ITEM column back in the original view.

That round robin process has to be carried out to find something.

As suggested by you that by typing 'Grille1250 in the the default 'Group by Item'only Location is searched.

Would screenshots help to show it doesn't work as planned 

The Doc