double up invoice entries
We import our invoices into MYOB from Sm8, of late several have doubled up on the accounts, is there a glitch? Is it an MYOB issue or a SM8 issue?
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1 Reply
Hi adminqeac,
Welcome to the Community Forum!
The doubling of invoice entries when importing from a third-party app like Sm8 could be related to a technical issue that happened yesterday or a glitch during the import process. To address this, I recommend clearing your AccountRight cache, as this action can often resolve unusual behavior. If the issue persists after clearing the cache, it might be necessary to double check the imported transactions and delete the duplicate once.
Cheers,
Princess
