Failed to get OCR data

Hi ACHonda,

 

Thank you for your post and welcome to the Community Forum. I hope you find it a wealth of knowledge.

 

I understand that you are having difficulty uploading invoices on In Tray. Could you please confirm if you are receiving an error message when you are trying to upload an invoice to In Tray? If yes, please give me a screenshot of the error message. Note that you can add documents up to 10MB in size to In Tray and in these formats: PDF, JPG, JPEG, TIFF, TIF and PNG. For more information, you can check out this Help Article: Working with In Tray documents. 

 

Please feel free to post again if you still need assistance with this, or if you have questions or concerns. We are happy to help. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

 

 

 

 

Hi ACHonda,

 

We just want to check back with you regarding your concern. Let us know if you still need assistance with this, or if you have questions and concerns. We are happy to help. 

 

Kind Regards, 

Cel