Forum Discussion

WilliamWuKEE's avatar
3 years ago
Solved

Import Payment - Error Code 138

Hi MYOB Support Team,

 

I am trying to use import data function to receive payment for invoices. However, neither .CSV nor .txt came back error code 138. Please kindly see screenshot with yellow highlight for the error report, CSV file, txt file and the AccountRight interface of invoices number.

 

Please advise how I could solve this issue. Thank you!

 

   

  • Hi WilliamWuKEE 

     

    2 things to try, remove the Cust PO number. It matching on both Inv No and Cust PO they MUST both be correct, yours aren't, at least not in the 2nd line. 

     

    Secondly try blank line between the 2 entries. 

     

    Regards

    Gavin

     

2 Replies

Replies have been turned off for this discussion
  • Hi WilliamWuKEE 

     

    2 things to try, remove the Cust PO number. It matching on both Inv No and Cust PO they MUST both be correct, yours aren't, at least not in the 2nd line. 

     

    Secondly try blank line between the 2 entries. 

     

    Regards

    Gavin

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.