Forum Discussion

robcraw's avatar
robcraw
Experienced Cover User
2 years ago

Inventory Issue

I have a client AccountRight file that is showing some ridiculous on-hand quantities again that can not be adjusted. 

 

These quantities are a minute fraction of a unit and run to at least 15 plus decimal places.

 

The client had the same issue last year and MYOB support ran a script to resolve the matter.

 

I have noticed other Partners have encountered a similar problem! How have they had their matter resolved?

 

It's very frustrating for my client not being to fix the issue nor undertsanding why it has occurred in the first place!

 

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi robcraw 

     

    Thank you for the post and I'm sorry to hear that you've had that experience. Can you please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Kind regards,

    Sai