Invoices App Won't Save

Hi Celia_B

I am using an iPad as per my original post, not an ipod Touch.

It is an iPad Pro, using IOS 16.3

I have removed the Invoices App and re-installed it.  It still will not SAVE.

I would appreciate anymore suggestions.

Again, I am using an iPad, not an iPod Touch.

Hi Judke,

I have been so frustrated over the continuing issues with the invoices app that I am now trialling Xero in our smallest business.  We operate quite a few businesses, so if Xero works, I will be migrating all our businesses from MYOB to Xero.  So disappointing as I have used MYOB from the beginning when they were associated with Sol6.  Now everyone is going to have to learn new software—and we all know what a moral killer that is!

HI Ruth7,

Thank you for your post and welcome to the Community Forum. 

We understand that you are encountering a situation where the invoice are not saving via MYOB invoice app using your iPod. In this matter, if you are using the latest version of iPod touch it requires iOS 12.0 or later. Or are you encountering an error message? if yes, could you please attach a screenshot so we can assist you further? You can check out this help Article: Using MYOB Invoice app, for more details. 

If you need further assistance, or if you have questions or concerns, don't hesitate to create a new post. We are more than happy to help. 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind Regards, 

Cel

I have had the same issue the first time I've downloaded and used the app. I'm ready to give up. I couldnt get the previous version to work either and I'm running IOS 17.3.1. I'm sorry there wasn't a more useful response to your valid question. You are not alone!