Forum Discussion
14 Replies
- Katty3 years agoContributing User
Steven_M Hi, I've seen you answered similar issue on other post. https://community.myob.com/t5/AccountRight-Sales-and-purchases/Negative-stock-values-RECURRING-fault-with-MYOB/td-p/697784/page/2
I cant piggy back that post, would you please kindly look at this issue for me?
Thank you
- Melisa_D3 years agoFormer Staff
Hi Katty,
Thanks for your post. If your file is online can you please confirm the last 4 digits of your product serial number and file ID of the file that you're having issues with (This can be found by going to Help > About MYOB AccountRight) so I can arrange to have the script run over your company file.
Note: please make sure to take back of the file before we go ahead and run the scripts once you've confirmed the details.
- Katty3 years agoContributing User
Hi Melissa,
The last 4 digits are: 6004 & company file ID: 3
Thank you in advance for your help :)
- Melisa_D3 years agoFormer Staff
Hi Katty,
Thank you, I've had the script run over the company file. Do let me know how it goes.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Katty3 years agoContributing User
Hi Melisa_D ,
Do we need to do anything on our end to see the change? I've just logged back onto the file and see no change to the item value or inflated figure in the account.
- Melisa_D3 years agoFormer Staff
Hi Katty,
Can you provide a new screenshot of the items information profile tab so I can look into this further.
- Katty3 years agoContributing User
Hi Melisa_D
Is that the item's register snapshots? I've added snapshot of the said item at the beginning, when the items adjustment were made and the latest snapshot of the item.
Let me know if you need anything else. Thanks again!
- Melisa_D3 years agoFormer Staff
Hi Katty,
Apologies I need the Item profile window for this particular item, you can get this by going to Inventory > Item list > Select the item > Screenshot of the profile tab. Also, can you please run the item register report via reports > index to reports > Inventory tab > Item register detail report and provide a screenshot of this.
Can you also please confirm if the values are correct ?
- Katty3 years agoContributing User
Hi Melisa_D ,
Thanks for getting back to me. Attached are screenshots of item profile and item register detail report.
Thanks,
Katty
- Melisa_D3 years agoFormer Staff
Hi Katty,
Thank you for that. Can you please confirm if the item value in the item profile is the correct value of this item ?
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