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Caroline4's avatar
Caroline4
Contributing User
4 years ago
Solved

Quantity to show zero on Invoice

Hi, We are using the latest version of MYOB 2022.1. Can anyone advise how we can actually have zero quantity show on our Invoices instead of blank when using a recurring Invoice? At present description and price show with no total value but would like a 0 to show for Customer. We do not wish to delete these lines as we would then need to enter them up again every month.

  • Hi Unfortunately it does not seem to be possible.

    I need Invoices to print out with 0 in the quantity.

5 Replies

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    Hi Caroline,

     

    If you go into the list of recurring entries and select the invoice you want to amend you can change the quantities to zero and save .

     

    It should then show as zero when you use it next

     

    Hope this helps

     

    Lisa

  • Caroline4's avatar
    Caroline4
    Contributing User
    4 years ago

    Hi Lisa,

    We are requiring it to show zero on the printed Invoice rather than just being blank?

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    Sorry I tried a few things and it just shows blank in qty 

     

    Not very useful im afraid

     

    Lisa

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    When you use your recurring template delete the lines from the created invoice ( not the template ) and then the recurring invoice remains the same

     

    IE

    Go to lists

    select recurring transactions

    highlight ( dont click into) the required invoice

    Then press the use recurring 

    Then edit that invoice

     

    The template will remain the same for next use

     

    Hope that provides a solution for you perhaps

     

    Lisa

  • Caroline4's avatar
    Caroline4
    Contributing User
    4 years ago

    Hi Unfortunately it does not seem to be possible.

    I need Invoices to print out with 0 in the quantity.