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invalid_again's avatar
invalid_again
Experienced User
3 years ago

Remittance advice screen error

In the webversion, sending remittance from the remittance screen (Purchase - Remittance Advice) i receive the attached error.

It occurs on all templates including the default one.

It seems to only incur if one of the customers selected has a payment that covers more than one invoice.

 

If i open the invoice (Purchase - Bills), then open the payment by clicking link at bottom of invoice i can send the remittance without error from that screen.

 

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  • Hi invalid_again

     

    Thanks for your post. Our team have identified this as an issue and this has been raised, I have indicated to our team that you've been impacted by this situation.

     

    In the meantime some clients have had success sending the remittances by resaving the suppliers card. For example, re-entering the email address and saving the card.