Forum Discussion

JJ67's avatar
JJ67
Experienced Cover User
3 years ago

Warning 55 and error 4077

Hi I am trying to import a new pricelist from my supplier but for some reason I have gotten error 55 on some items I cant see why the price is being ignored  the line has all the same format as the other lines. 

Also is there a way to fix error 4077 I have no outstanding sales for this product.

8 Replies

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  • Hello JJ67 

     

    Can you please send me a Private Message containing: 

    •  Serial Number
    • Company File ID

    I will be able to run a script that should resolve the 4077 error.

  • JJ67's avatar
    JJ67
    Experienced Cover User
    3 years ago

    pm isnt working it just takes to me a page where I


    ChrisMYOB wrote:

    Hello JJ67 

     

    Can you please send me a Private Message containing: 

    •  Serial Number
    • Company File ID

    I will be able to run a script that should resolve the 4077 error.



    cant type or send anything 

    serial number is 0617

    and id is 2

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello JJ67 

     

    I apologise, I have made it so that you are able to send a Private Message Now.

    But I have also run the script to resolve the -4077 error. 

    Please let me know if this has been resolved or if you have any further questions.

  • JJ67's avatar
    JJ67
    Experienced Cover User
    3 years ago

    Hi Chris,

    ChrisMYOB 

    I imported the data today but still got the 4077 errors do I need to do it online or can I do it via the computer software?, also still got 55 warning for about 100 items but all the items are input the same as the 1000 items I imported any solotions for this also 

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello JJ67 

     

    I have run the script again and it's not showing that it has affected anything, can you please confirm that the error -4077 is still happening when you try to import. 

    The import error log, generally tells you what the error is and will indicate how to resolve it. Can you please indicate what it says in regards to the -55 and if there are any differences on the items which have this error. 

    If importing many items, I can also suggest importing them in smaller batches, so if you are doing 1000, instead of doing all in one go you can try to do it in 2 lots of 500.

  • JJ67's avatar
    JJ67
    Experienced Cover User
    3 years ago

    ChrisMYOB 

    the 4077 error fix has worked now. In regards to the warning 55 its show as Warning 55: Invalid Selling Price; price ignored. There is nothing out of the ordinary with this just a standard currency format eg. $000.00 which has worked for all other items  

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello JJ67 

     

    Errors with importing in AccountRight are difficult to troubleshoot due to the stringent formatting and specific requirements the program requires. As such, it is often the case that there can be numerous reasons as to why one import error occurs for different clients. We are therefore not really able to tell exactly why you have encountered the import warning based on the information provided alone apart from the fact that the program considered the figure you entered into the field as invalid, and thus, ignored the amount.

     

    Please also note that as this was a warning and not an error, the import was still successful, and the items should be added to your company file, with the exception of the price change.

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