Forum Discussion

SMc3's avatar
SMc3
Contributing User
4 years ago
Solved

Cannot open employee card

Good morning, 

I am having the same issues.

Could you please advise, when the script is run, will it fix all the cards or will I need to tell you each one individually?

Where do I send my last 4 digits

Cheers

 

  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi SMc3, 

     

    You can provide the last 4 digits of your product serial number via this post or if you like please use this private message link to send through the details. 

     

     

    Update: Script has been run over company file.

4 Replies

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  • SMc3's avatar
    SMc3
    Contributing User
    4 years ago

    Thank-you! We are now able to access the employee card.

    Cheers

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi SMc3, 

     

    You can provide the last 4 digits of your product serial number via this post or if you like please use this private message link to send through the details. 

     

     

    Update: Script has been run over company file.

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi SMc3, 

     

    Thanks for your post. The script will fix all cards in the file, you can find your serial number by going to setup > Company information. Can you also please confirm the file ID of the file (This can be found by going to Help > About MYOB AccountRight). 

  • SMc3's avatar
    SMc3
    Contributing User
    4 years ago

    Hi Melissa_D

    I am unable to Private Message the information.. could you advise how I send to you?

    Cheers

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