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2 Replies
- BundyBear773 years agoContributing Cover User
Ok so I have followed the steps of deleting the termination date, then send update event to Ato and then terminating the employee again. So this has worked for this employee - After fixing this employee, I now I have a problem with another terminated employee who has Nil Gross wage and Nil tax paid. Its doing my head in!!!! I have tried the same steps but nothing is changing!!!
- Sam_R3 years agoFormer Staff
Hi BundyBear77,
Thank you for your post, and the update.
For this other employee you're now having trouble with, I would next advise checking the payroll categories this employee used during the payroll year are still assigned to their card. If a 'previously used' payroll category has been removed from an employee, their totals for that category will also be removed from STP (when an update event is processed).
Another thing to check is the 'Employment Basis' field (under Payroll details in the employee's card), ensuring that you have not selected 'Other - Not reportable' if it does not apply.
Do let me know how you go, happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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