Forum Discussion

ShakiraH's avatar
6 years ago
Solved

How to do STP finalisation after closing off the payroll year?

Hi,

 

I'm needing to do STP finalisation/group certificates for the 2018/2019 year. Unfortuantely on the 4th July I closed off the payroll year to do the weekly pays, not realising I had to do the STP finalisation first. The fact that you have to do the STP finalisation before you can continue on with payroll seems strange considering employers have until the 31st July to actually complete the finalisation.

 

Not thinking closing off the year would be an issue, we did not do a backup and now can't go and complete the STP finalisation.

 

I understand you can't go back a year, so need to know how we can complete this? Any help would be appreciated.

 

Don't worry i've learnt my lesson, I won't be doing anything anymore without doing backups!

  • Hey ShakiraH,

     

    Welcome to the community forum. I hope you find it to be a valuable resource.

     

    I am happy to hear that you will make sure to take backups in the future. Unfortunately you will need a backup in order to do your finalisation. We can retrieve a backup for you but as this is an extra service, it does include a fee. You can read more about this here- MYOB data file repair services.

     

    For next year you can take a Backup, roll over the year (if you need to process pays) and then Restore the backup whenever you are ready to do your finalisation.

     

    I hope this helps. Please reach out if you need any more assistance.

    **If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

     

     

3 Replies

Replies have been turned off for this discussion
  • Hey ShakiraH,

     

    Welcome to the community forum. I hope you find it to be a valuable resource.

     

    I am happy to hear that you will make sure to take backups in the future. Unfortunately you will need a backup in order to do your finalisation. We can retrieve a backup for you but as this is an extra service, it does include a fee. You can read more about this here- MYOB data file repair services.

     

    For next year you can take a Backup, roll over the year (if you need to process pays) and then Restore the backup whenever you are ready to do your finalisation.

     

    I hope this helps. Please reach out if you need any more assistance.

    **If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

     

     

  • ShakiraH's avatar
    ShakiraH
    6 years ago

    Thank you so much for providing this helpful information. We have now organised to retrieve a backup using the link you provided.

  • TheTeaLady's avatar
    TheTeaLady
    Trusted Partner
    6 years ago

    I know you need a backup for payment summaries but not for STP finalisation. You can do that anytime.

    The Tea Lady