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DonnaW1's avatar
DonnaW1
Experienced User
6 years ago
Solved

How to remove RFBA from the EOFY Finalisation

I finally got some great help from MYOB, very complicated.  i have one more problem, the RFBA has been added to the incorrect employee for some reason i cant remove it.  Does anyone have any ideas

  • jenthomson's avatar
    jenthomson
    6 years ago

    I got onto the live chat helpers:

    1. Go to the finalisation that needs to remove,

    2. undo the finalisation (three dots to the right of the employee name)

    3. edit RFBA

    4. leave all fields blank

    5. select 'add' (even though you're not adding anything)

     

    It should now disappear off that employee's finalisation and you can re-select 'set as final'.

     

    They did go into details about restoring backup files to open payroll years for older ones, but luckily mine was this last FY. I hope that helps!

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  • jenthomson's avatar
    jenthomson
    Contributing Cover User
    6 years ago

    I got onto the live chat helpers:

    1. Go to the finalisation that needs to remove,

    2. undo the finalisation (three dots to the right of the employee name)

    3. edit RFBA

    4. leave all fields blank

    5. select 'add' (even though you're not adding anything)

     

    It should now disappear off that employee's finalisation and you can re-select 'set as final'.

     

    They did go into details about restoring backup files to open payroll years for older ones, but luckily mine was this last FY. I hope that helps!

  • jenthomson's avatar
    jenthomson
    Contributing Cover User
    6 years ago

    Donna did you find the solution? I'm also having this problem; my accountants gave me the wrong employee name for FBT and now I'm stuck unable to remove or submit a zero to rectify.

  • DonnaW1's avatar
    DonnaW1
    Experienced User
    6 years ago

    No sorry i didnt.  I had to let it go through and then do an amended income statement.  Very annoying

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