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Assist455's avatar
Assist455
Experienced Cover User
8 years ago

Leave Entitlement Balances - Card Balance Difference

Hi

 

I incorrectly processed  leave as personal instead of annual leave. So I processed a nil pay to adjust the leave.

In doing this the employee's entitlements in his card file is correct but the Entitlement Balance Detail report shows the incorrect hours.

 

Any suggestions.

 

thanks

 

 

 

6 Replies

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  • ronatbas's avatar
    ronatbas
    Ultimate Cover User
    8 years ago

    Assist455

     

    I wrote a response to the wrong situation and have had to delete and edit the reponse.

    The pay of 0821 increased the entitlement then the adjustment decreased it to what should be the figure showing on the Balance Summary. For some reason the Detail report seems to be picking up the last figure on the list rather than the actual at end of day. Both of these reports get their information from the Pay History and you may like to see what that has for August. Under Card>Payroll Detail>Pay History and select August.

     

  • ronatbas's avatar
    ronatbas
    Ultimate Cover User
    8 years ago

    Assist455

     

    The correct figure is the 6.43 hours and whilst it is there there seems to be something odd about the way that it has picked only the last line. Steven_M from MYOB may like to join this thread and see if he can see anything that can explain this or send it to the developers as it is confusing.

    My guess is that when you do the next pay it will come good and add the 5.85 to the existing 6.43 hours.

  • Assist455's avatar
    Assist455
    Experienced Cover User
    8 years ago

    Hi Ron

     

    Thanks for looking at this for me...

    I have gone to August the balance is   -18.708  which is correct.

    The detailed report is not reflecting this.

    Any further soluctions for me?

    cheers

    E

  • Steven_M's avatar
    Steven_M
    Former Staff
    8 years ago

    Hi Assist455 & ronatbas

     

    To me, it does look like a display issue to do with the sorting of the values on that report. The default sorting of that report is Paid Date followed by ID No. So in your case, you have the pays recorded on the same date, so then it looks at the ID No. and as such "ADJ AL" comes before "pay0821". This explains why you have some odd values on that report but the actual entitlement values are correct.

     

    Testing it in my own program, I have been able to replicate what you are showing but not able to rectify it with changing the sorting of the report. However, if required deleting the pay and re-entering it on the next day should show the correct data.

     



    Alternatively, when you record your next pay it will bring the overall balance into line