Manage Payments Superannuation ??
Hey
Have had a superannuation payment sit in manage payments since 17/02/2022 and has not cleared / processed to our bank account.
Please advise, what is happening here.
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Hi jacinta95,
Thanks for your post. The Pay Superannuation service has been temporarily disabled while our teams deal with a duplication error with payment. While we do understand that some users would like to process their superannuation and have through to the superannuation funds as soon as possible, our primary focus is on dealing with the duplication payments.
We do hope to have that service enabled later this week so that those payments can be made. We will have more information available for users once that service has been re-enabled.
Ok will wait for notification. Would appreciate this cleared before EOM ( 28/02/2022 )
