Forum Discussion

Contact1's avatar
Contact1
Contributing User
3 years ago
Solved

My Payroll wont process and everything is updated

Good Afternoon,

 

I am trying to process my weekly payrun and it wont process. Keeps saying to try again all cancel.

 

Can anyone please let me know how to fix this.

 

Thank you

Katie

  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Contact1 

    Please try to re-enter the payrun as the saved one might not work due to the same error. 

6 Replies

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  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Contact1 

    Please try to re-enter the payrun as the saved one might not work due to the same error. 

  • Contact1's avatar
    Contact1
    Contributing User
    3 years ago

    Hi Komal_S

     

    Yessssssss that worked!!  Thank you so much for all your help. Our employees will be very happy! 

     

    Have a great afternoon.

     

     

  • Contact1's avatar
    Contact1
    Contributing User
    3 years ago

    sorry forgot to add:

     

    6773

    ID: 2

     

    could someone please run the script urgently as I am needing to process pays.

     

    Thank you. :) 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Contact1 

    We have run the script. Please try processing the payroll again and let us know if it works. 

  • Contact1's avatar
    Contact1
    Contributing User
    3 years ago

    Hi Komal_S

     

    No it still wont process. Will I need to reenter the pay run as it is saved?

     

    Thank you for helping me.

     

     

  • Contact1's avatar
    Contact1
    Contributing User
    3 years ago

    Hi,

     

    Ok will do that now and let you know.

     

    Thanks again.