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maysiem's avatar
4 years ago

MYOB Account Right online Payroll VERY SLOW

When I'm in the Calculate pays screen in MYOB AR online and I have to adjust pay items each time I make any adjustment to either the hours of the amounts column the time taken to process that adjustment (the little purple circle) is very slow.  It takes about 6 seconds before the purple circle dissappears and I can continue to do any further changes which is actually a long time when you have lots of adjustments to make.   This is the same no matter the internet speed.  It makes using your myob online payroll almost unusable.    This really needs to be improved!

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  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi maysiem,

     

    Thank you for your post.

     

    We have not received reports on widespread slowness issues with this function, so it may be the browser that is affecting the performance. I would recommend opening a different browser to see if the issue persists.

     

    Let me know if I can assist further.