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FWeir's avatar
FWeir
Experienced Cover User
4 years ago

MYOB team - timesheet hours not saving

Hi,

 

Can you please help wiht a teams timesheet issue?

 

We started using the app about six weeks or so ago with success. Then, two weeks ago, the app has stopped working for all employees. It is not saving their hours or allowing them to enter them in the first place and they can no longer see their pay slips.

 

Company: Capital Psychology Clinic Pty Ltd

Serial #: 

 

Please go ahead and access the file if you need to in order to fix this issue asap, or advise as to the course of action we need to take.

 

Kind regards,

 

Frances Weir

 

 

Post has been edited by MYOB Moderator for privacy reasons^MD

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  • Hi FWeir

     

    Thanks for your post. Can you please confirm what happens when the employees attempt to save the hours ? Also can they please uninstall and reinstall the app. Does this help ?