MYOB Team App
For all the users that are frustrated with the MYOB Team app and information being entered by employees i.e. the "activity" and "job reference". This information stopped coming through to the admin portal some time ago. When MYOB Team was first introduced, it was this feature that my client's loved especially those in the building industry. And then it stopped and its taken me 2 years to finally get a response from MYOB - it's no longer supported. No-one ever got back to me in response to the three cases I raised, I didn't received any notification that this feature is no longer available, but guess what, employees can still input the information via the app and all on employers time!
The other thing MYOB Team won't do is split between jobs - only one entry will come through to the admin portal.
The work-around is to put the activity and job details in the notes field and then when it's approved and transferred to payroll/timesheets you can manually enter the activity, job and client using the information contained in the notes (and manually edit the note so it looks professional). But you will have to ring the employee direct to find out these details for days they worked doing more than one activity or job - because only one will pull through.
I'm so disappointed and most of all, I'm embarassed because I encouraged my client's to use this great new feature.
If anyone has other work arounds please post. In the meantime, my clients and I will be looking for external alternatives.
