StephanieXiao
4 years agoExperienced User
Paid Super to employee with wrong super fund name
Hello team
I paid superannuation via MYOB payroll 'pay superannuation' function for last quater. Due to some human errors, few new staff's superfund name had been entered incorrectly (membership number was correct, but instead of Australian Super, it's been entered as REST). The employees claimed they haven't received any super paid to their account, but i haven't received any fund bounced back to our bank account. could you please advise how can I track the fund which have been paid to the wrong superfund company?
Thank you
Stephanie