I've read the notification about the need to agree to new super payment PDS and T&C's. However when I sign in and go to "Pay Superannuation" no window pops up so that I can agree to PDS etc. Yes, I am an Administrator but the super related messages aren't popping up as expected.
Hi MitchellH
The new terms and conditions for super are displayed when the AccountRight live owner logs in to the Pay Superannuation window. If that box is not displayed, either the terms have been already accepted or you do not have the required access privileges to accept the terms (please note that the Administrator cannot accept the terms, only the users with Owner role can).
Hi Komal, thank you for your reply. I am an Administrator but have only worked here two years. Our business has used MYOB Accountright for 4 or 5 years. How do I find out who the Owner is? And even if I do, can we change the Owner to someone who currently works for us? If we cannot find out or change the Owner, how do we pay our Superannution for the upcoming quarter?
Hi MitchellH
Please send me your product serial number and email address by Private Message, and I'll check if your login is the owner login.
