Payment Summaries STP

The pays I processed on Monday have been accepted but the payment summaries still showing as just sent.  I will keep on eye on it.  Thanks

Hi Kaza 

Thanks for your post. You can start the new payroll year, I would just suggest that you have a backup of your file (at the point in time of finishing the year) in the event that you need to restore to that version. The ATO is processing a lot of information at the moment so it should change status but could take a little extra time. 

I hope this helps.  If this answers your inquiry please mark "Accept as Solution" so other users can find this post easier.  Let me know how it goes. 

Hi three weeks later this is still in the sent status - not accepted.  What happens now as there is no option to resend?

Hi Kaza 

Thanks for your post.  Are you still having issues with the status?  Have you contacted the ATO? For clarification is the status saying "sent" or "not accepted"? 

If your figures are correct and other forms have been sent/accepted we need to know from ATO why this is happening.  Let me know what you find out and I will continue to assist.  Keep me posted! 

Its difficult for me to contact ATO as my work for the company is done outside of normal business hours (I have another job).

I'm trying to ascertain if the emloyees have received the payment summaries via mygov then at least I will know that it went through.

I will update you is it hasn't.

Hi Kaza 

I'm glad this is sorted for you now.  It's okay that the other one did not send since the updated pay event, the $0 pay run, provided the figures to the ATO. 

As your inquiry is resolved please mark 'Accept as Solution' so other users can find this information easier. Feel free to utilize the community forum if you have other inquiries, tips or support.