Looking or answers why I am getting this message in when saving an employees pay in Payroll, and how I can fix it. I have checked and cant see limits on any of these accounts.
" One or more deduction,superannuation or expense amounts have exceeded their limits.
Click OK to dave the changes or Cancel to review the amounts."
Cheers
Paula
Hi Paula715,
Thank you for your post.
What you will need to do is locate the superannuation, deduction or expense account that has exceeded the pre-set limit in the employees’ pay. Once you have identified which category is producing the error, then you would need to either increase or remove the limit on that category. Once the limit has been extended or removed then it should allow the pay to be processed successfully. Here are two Help Articles to guide you: Payroll categories and Checking and adjusting superannuation.
If you have any futher queires, please let me know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Sam
Thank you for your input. I have checked all the offending categories and cant find any limits on them.
Do you know where else I could look?
Cheers
Paula
Hi Paula715,
Thanks for confirming that and apologies for the delayed reply.
Does this error only occur when you are trying to "save" the pay run, not when it is actually being processed?
In addition, If you cannot see anything wrong with the categories, I would then suggest clearing your AccountRight Cache to rule out some environmental factors.
Let me know how you go.
