payroll

Hi tracy, thanks for your help. All working well.

Hi hsandy 

We are aware of an issue in 2020.1 where the payslip is displaying the Year-to-date (YTD) value of the Entitlement section, instead of the Total, in the employee's card. This help article has more information and the current workaround: YTD amounts on payslips 2020.1 

We do apologise for the inconvenience caused.

Hi Tracey,

Thanks for the reply. I did follow the steps u mentioned to complete void payroll. I had few employees whose entitlement balnce (TOIL) was incorrect. So once i entered those carry over figures in the nil payroll, the balance was shown correctly on the payslips and did match the reports. It was for banked (TOIL) hrs.

However, with one of the employees payslip i noticed that TOIL hrs was corrected, but this step did change the annual leave and personal leave hrs balance.They were correctly shown previously, but changed after i did this step.

So in order to correct those Annual and personal leave balance, do i have have to do the same step dleting the figures from carry over balance and create a nil payroll by entering tose figures in accrued annual and personal leave.

Thanks

Hi hsandy 

I just wanted to let you know that our teams have been working on a fix for this. If your company file is online, that fix will be deployed in the next few days and you won't need to do anything. If your file is offline, the fix will be included in the 2020.2 update.

We do apologise for the inconvenience and appreciate your patience.

Please do let us know if you need further help.