Re: Account Right program not working - Unable to record pays, first payrun for financial year 2023. HELP NEEDED.

Hi leanne13 

What are the last 4 digits of your serial number and company file ID (Help>>About AccountRight) and I can run those scripts for you.

Hi Yanike

Mine is doing the same thing and MYOB support told me to do a zero pay run and wait for a few hours or up to a day before processing pay run.....again

Does this sound right?  When I see a few posts about running a script on the file

Hi Sam_R

Mine is doing the same thing and MYOB support told me to do a zero pay run and wait for a few hours or up to a day before processing pay run.....again  (over 100 employees)

Does this sound right?  When I see a few posts about running a script on the file

Could you please help?

Hi Neisha 

Please send us your product serial number and company file ID (found under Help>>About MYOB AccountRight) by Private Message, and we would be happy to run the script for you.

Hi Komal_S 

Not sure how to work the private message feature, sorry 

the last 4 digits of the serail number are 9800    Company File ID: 3

Hi Neisha 

I've run the script, please try processing the payrun now and let us know how you go on. 

Hi Komal_S 

Works perfect now

Thank you so much