Forum Discussion

SelectMech1's avatar
SelectMech1
Contributing Cover User
4 years ago
Solved

Re: Superfund details invalid when accepted previously

Good Morning

 

I have just gone to pay my super and a fund that I have been paying to for the last 5 years is now showing as invalid

 

AMP SuperLeader Plan

SPIN/USI: AMP0278AU/AMP0278AU 

 

Can you please be advised when this will be rectified as the wait time for MYOB by phone is 48 minutes.

 

Thank you

Kristy

  • Hi SelectMech1

     

    Thank you for your post. I'm happy to take a look into this for you, can you please send me a private message with your product serial number and the superfunds ABN. 

10 Replies

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  • SelectMech1's avatar
    SelectMech1
    Contributing Cover User
    4 years ago

    Thanks Melisa

     

    I believe this has been rectified as the fund has changed their name.

     

    Thank you :-)

    Kristy

  • SelectMech1's avatar
    SelectMech1
    Contributing Cover User
    4 years ago

    Hi Kacey

     

    The fund has changed their name to Signature Super.

  • Hi SelectMech1

     

    Thank you for your post. I'm happy to take a look into this for you, can you please send me a private message with your product serial number and the superfunds ABN. 

  • Phil_123's avatar
    Phil_123
    Cover User
    4 years ago

    Hi Have the same problem, all ok until this week?

    regards

    Phil

  • KaceyT's avatar
    KaceyT
    4 years ago

    Hello,

     

    I am having the same problem when selecting this super fund.

     

    What should I do to rectify this?

     

    Thank you,

     

    KaceyT

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi Phil_123KaceyT

     

    Thanks for your posts. It looks like there has been a name change with AMP superannuation fund, if your unsure I would recommend contacting the super fund and checking. There is also information available on this on their website.

     

    Our MYOB Super fund list has a list of all the current super funds available. 

  • karenmac's avatar
    karenmac
    Contributing Cover User
    4 years ago

    Hi 

     

    I also have exprienced the same as the other customer, I have been told an empoyee's superfund is invalid. this is also a AMP fund. I entered a new identifer amp # 0195au but still cant process. 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi karenmac

     

    Thanks for your post. As mentioned above It looks like there has been a name change with AMP superannuation fund, if your unsure I would recommend contacting the super fund and checking. There is also information available on this on their website.

     

    Are you able to confirm the ABN and spin/usi number of the new fund you've selected ?