Hi,
I have an employee's super fund is a small APRA registered fund and no contribution restrictions according to Super Fund Lookup but it's not on MYOB Accoutright fund list. So I cannot create a super fund for this employee. Any suggestions would be appreciated.
Hi codarra,
Thank you for your post.
In this matter, I would need to check the superfund on our back end to confirm and verify the details of this fund. Can you please provide me with the following details:
I'm looking forward to your reply.
Cheers,
Princess
Hi Princess_R
I received the support message from MYOB this afternoon. MYOB cannot pay "small-APRA" funds via Pay Super. The solution is to use an alternative clearing house to pay that employee's super. I wish the next software update could fix this issue to include ALL APRA funds.
Hi codarra,
Thank you for your response.
I've checked this, and there are 8,000 small APRA funds that are not supported through MYOB. I'll pass this on to the relevant team. So that they can review having a small APRA added to MYOB Superfund lists. Once again, thank you for flagging this to us. I appreciate you sharing your suggestions.
Please feel free to create a new post if you need help in the future. I'm more than happy to assist.
Cheers,
Princess
Much appreciated Princess_R
Hi codarra,
It's my pleasure to help you. Please don't hesitate to reach out again if you need help in the future. I'm more than happy to assist.
Cheers,
Princess
