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Bodiam's avatar
Bodiam
Contributing Cover User
4 years ago

Reinstating employee and entitlement balance

I have recently reistated an employe who terminated in April 2022. Previously employed as a temporary staff and being reistated as casual.

 

When terminated the entitlements were paid out but when card was reinstated the balances have come back. I have done an adjsutment to correct the card balance to zero, but the entitlement report balance is incorrect?

3 Replies

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  • Hello Bodiam 


    Welcome to the community forum.


    I will need to escalate a case with our file repair team for this. If you could please send me a Private Message with the following details:
     

    • Your product serial number
    • The employee's name
    • The date of termination
    • The date of reinstatement



  • Bodiam's avatar
    Bodiam
    Contributing Cover User
    4 years ago

    Thanks Chris, but the Private Message link is not working, can you please enable this for me