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Sam_Mentiplay's avatar
Sam_Mentiplay
Contributing User
4 years ago

STP EOFY FINALISATION

Hi,

 

My STP reports are not balancing.

I have checked individual employees pays and some of the summary of payments report are incorrect - they differ to the amount shown on the EOFY finalisation tab.

5 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi Sam_Mentiplay,

     

    Thank you for your post. 

     

    If this is the case, I would first recommend running an update event/ $0 pay run for the employee/s in question, this will pull through any payroll data that may have been missed during the payroll year. I will leave a link below that will guide you through this process:

     

    Once you have done this, go back and compare your payroll reports to see if the amounts have updated accordingly. 

     

    Do let me know how you go and if you require further assistance. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Sam_Mentiplay's avatar
    Sam_Mentiplay
    Contributing User
    4 years ago

    Hi Sam,

     

    I think it is a bug because I have been through every employee and the difference between the STP YTD verification report and the payroll summary reports are from several employees who have all been terminated.

    The front screen of the EOFY finalisation tab has the correct gross pay and PAYG for these employees but when I click on the view summary report tab it comes up as zero.

    Can you please logon and have a look - I can give you the employees names where this is happening.

     

    Thanks

  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi Sam_Mentiplay,

     

    Thanks for letting me know. 

     

    Could you please advise if you have transitioned to STP Phase 2 yet?

  • Sam_Mentiplay's avatar
    Sam_Mentiplay
    Contributing User
    4 years ago

    Yes I have - just recently though

     

    All these terminations went through before we transitioned.

     

    I have checked all my payment reports and they are all accepted by the ATO

  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi Sam_Mentiplay,

     

    In this case, you will need to remove the termination dates from the employee cards and run a $0 Pay run to update their YTD totals through to STP 2. 

     

    Once you have done this and the reports reflect correctly, you can re-enter the termination dates and finalise these employees.

     

    Do let me know if you require further assistance with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.