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- Sam_R3 years agoFormer Staff
Hi Jedwa,
Thanks for reaching out.
You need to be the primary contact for the account and File owner to sign up for this service.
If you are in both of these roles and getting this error, please send me a private message with the following details so I can look into this for you:
- Serial number
- Business file name
- Your name + email
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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