Forum Discussion

MariaB's avatar
MariaB
Experienced Cover User
3 years ago

Superannuation not calculated

I set up a new employee in August and missed ticking the Super Guarantee box. Consequently, no Super has been calculated on wages earnt since beginning. Please advise how I calculate the super earned so I can process.

  • Sam_R's avatar
    Sam_R
    Former Staff

    HI MariaB,

     

    Thank you for your post.

     

    If you now have ticked the 'Superannuation Guarantee' category for this employee, you will then need to process a Super adjustment for each affected month. 

     

    1. Start a new pay run for the affected employee (The date should be entered as the last day of the affected month)
    2. Enter the pay Memo as "Super adjustment" or similar for your records.
    3. Enter all wage amounts as zero.
    4. Zero out all sick leave and holiday pay accrual amounts.

    You will then notice the software will automatically calculate the amount of superannuation that it has missed the month. You will then click 'OK" and record this pay run. 

     

    Note -  These pays will appear as VOID in your accounts.

    See our example below.

     

    Pay employee window with zero net pay and super amount entered

     

    You will need to repeat the above process for each month that has been missed. All these super amounts should then show in your 'Pay superannuation' window ready for payment. 

     

    If you require further assistance with this, please let me know - happy to help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • MariaB's avatar
      MariaB
      Experienced Cover User

      Hi Sam

       

      This does not appear to have updated the Super owed. Super now appears on her pay record for a current pay, but when I zero the wages, the Super zeros also.

      • Sam_R's avatar
        Sam_R
        Former Staff

        Hi MariaB,

         

        Thanks for letting me know.

         

        The software usually does calculate this missing super automatically, however, if it does not, the workaround would be to calculate 10.5% of their gross wages and enter the amount manually, then record. 

         

        If you had any further trouble, please do let me know.