SUPERANNUATION
I processed the payment for Super on the 25th April. It came out of the bank account on 26th April. But today the 3rd May the Manage Payments Screen is still showing as "Processing Payment". Whats happening ???????
Forum Discussion
1 Reply
Replies have been turned off for this discussion
Hi PENNY
Thanks for your post. We are aware of an issue with the payment status not updating in the Manage payments window, our developers are working to resolve this. I've checked the serial number ending in #9442 and the status for the payment on 25/4/2022 is Completed, so it does indicate you have the display issue. If the super payment has been withdrawn from your bank account and paid to employee super funds you can ignore that status.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
