I am trying to terminate an employee in Single Touch Payroll reporting, but she is not showing in the list for the 2022/23 payroll year. She is, however, showing in the 2021/22 payroll year, but she was terminated in October 2022. Any reason for this. Thanks.
Thank you Samara, this fixed the problem for me.
Hi WAC1
Thank you for your post.
Only employees who have been paid in the current payroll year will appear on that tab, so If an employee is showing on the previous but not the current year, it may be the case that they haven't been paid since the start of the new financial year, or if you are on Phase 2 - there wasn't an update event sent for that employee since moving across.
I recommend sending the information through again, (ensure the report has been accepted).
Do let us know how you get on and if you require further assistance, a screenshot of the error would help in assisting you further.
