TRYING TO CORRECTLY FINALISE STP 2021-22

Hi WINTULL84 

Welcome to the Community Forum. I can assist you with unlocking your file. 

Can you send me a Private Message with the following details:

• Last 4 digits of your Serial Number and Account Name 
• Name of the Primary Contact listed on the account
• Product and Build (this can be found under Help > About MYOB Accountright)

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Attaching the screenshot of the response when I try to send a coorected STP finalisation for 2021/22.

Hi WINTULL84 

Thanks for providing that additional information. To make an entry in a locked period you can unlock that date in the Security Preferences.

To do this: 

1. Go to the Setup menu and choose Preferences.
2. Click the Security tab.
3. Deselect "Lock Periods: Disallow Entries Prior to" option, and remove the date.
4. Click OK.

Hope that helps.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

The lock date had to be prior to 01/07/2021.

Hi WINTULL84 

Please turn off the lock date and then try to finalize again.

Do let me know how you go, or if you need further assistance. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.