two Superannuation funds merging

AustSafe Super and SunSuper are merging. They have given us the new USI for AustSafe for the superstream, how do i change this in MYOB please

Haydes
7 years ago
Hi wmce & DonnaW1

I heard that that AustSafe is migrating to Sunsuper and all contributions should be going over to Sunsuper now. I managed to find the source link for this Move for employers: https://www.sunsuper.com.au/austsafe-super/employers

From that site, the USI for the move is: 98503137921001

This is findable in the MYOB software:

You would need to create a new Super fund in MYOB with the Sunsuper Registration information and then switch across the relevant Employee's to the new Fund.

Here is the link for all information on this with links off to other sections: https://www.sunsuper.com.au/austsafe-super

Let me know if you continue to have problems finding this in MYOB.

8 Replies

Replies have been turned off for this discussion

Haydes
MYOB Product Team
7 years ago
Hi wmce & DonnaW1

I heard that that AustSafe is migrating to Sunsuper and all contributions should be going over to Sunsuper now. I managed to find the source link for this Move for employers: https://www.sunsuper.com.au/austsafe-super/employers

From that site, the USI for the move is: 98503137921001

This is findable in the MYOB software:

You would need to create a new Super fund in MYOB with the Sunsuper Registration information and then switch across the relevant Employee's to the new Fund.

Here is the link for all information on this with links off to other sections: https://www.sunsuper.com.au/austsafe-super

Let me know if you continue to have problems finding this in MYOB.
DonnaW1
Experienced User
7 years ago
Thanks Hayden i will give it a go
wmce
Contributing Cover User
7 years ago
cheers for that
i did get the same info, after waiting it out on the phone support.
cheers
wm
Dee_SCSA-4802
7 years ago
Thank you Hayden
The Sunsuper help line staff don't appear to be aware of this issue. I appreciate you sharing this info.
sholt73
Super User
7 years ago
can't you just go to: lists > superannuation funds, open super fund that they should be going to and update it from here? by searching for the updated fund in the list
DonnaW1
Experienced User
7 years ago
No unfortunately it will not let me change anything on the details
wmce
Contributing Cover User
7 years ago
aye, i'm having the same problem. logged in as Administrator and cannot edit the Austsafe fund, nor can i create a new Austsafe fund as the auto lookup database does not have them listed. on the phone with myob tech support now and they quote over 1 hour wait times. argh!!!
DonnaW1
Experienced User
7 years ago
Yes MYOB have crazy wait times at the moment