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Mel_Mel's avatar
Mel_Mel
Trusted Cover User
3 years ago

Unable to Authorise Super Payment

Hi, I'm trying to authorise my super payment.  I get as far as receiving the code, but the "authorisation code" area is greyed out, meaning i'm unable to key my authorisation number in.  How can I get that in to pay super?

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi Mel_Mel 

     

    Thanks for your post. We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.

  • Mel_Mel's avatar
    Mel_Mel
    Trusted Cover User
    3 years ago

    Thanks Tracey, some other posts came out after mine so I figured there was an issue.

     

    Thanks for letting me know  :)

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