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mkjbar's avatar
mkjbar
Experienced Cover User
4 years ago

Unable to print payroll advice

I am unable to print Payroll advice for any periods at all - get the message "there is no information to display"  I have tried different dates , invdividual staff members but nothing.

1 Reply

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  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi mkjbar,

     

    Thank you for your post.

     

    If you have restarted your software and still cannot print this report, the message "There's no information to display" can be caused by a $0 pay using entitlement and/or expense categories. To resolve this go to Payroll Categories, open that entitlement/expense category and tick Print on Pay Advice.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.